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Question 1
During the lessons learned workshop, one stakeholder mentioned that the project was unsuccessful as it did not deliver the expected business value.
What should the project manager do to address this concern?
A. Review the project management plan tasks with the stakeholders.
B. Review the business benefits realization plan with the stakeholders.
C. Review the project management plan budget with the stakeholders.
D. Review the communications management plan with the stakeholders.
Correct answer: B
Question 2
There is a conflict on an agile project about following organizational processes, many of which do not add any value to the project.
To resolve this, which one of the following should be regarded with the highest priority?
A. Needs of the organization
B. Needs of the customer
C. Needs of the agile lead
D. Needs of the project manage
Correct answer: B
Question 3
A project team is using one of the visual management tools to identify dependencies. It was identified that domain knowledge from one team needs to be shared with another team to ensure the continuity of deliverables.
What should the project manager do?
A. Remove the dependency to eliminate the need for knowledge sharing.
B. Redistribute the team members so knowledge is available in both teams.
C. Merge both teams into one team so the knowledge is commonly available.
D. Request the respective teams to plan for knowledge-sharing sessions.
Correct answer: D
Question 4
A team member who is working on a critical project deliverable reported that their computer is not working. The IT department says that due to a high workload, they will not be able to provide assistance for 1 week.
How should the project manager address this situation?
A. Use project reserves to buy new equipment to avoid an impact to the critical path of the project
B. Schedule a meeting with the project sponsor to request a budget to buy or rent a new computer
C. Explore options with the IT department to expedite the necessary repairs based on criticality of the project
D. Ask the team member to find an innovative solution or workaround to overcome the issue and avoid project delays
Correct answer: C
Question 5
A project manager is leading a team of diverse individuals of all ages. The working hours for the project were set at the beginning of the project, and all team members agreed to the hours. However, later in the project, one of the team members informed the project manager that the previously agreed upon hours no longer work due to the team member’s personal commitments.
What should the project manager do?
A. Changed the duration of iterations to deliver more value
B. Validated the iteration goals with the customer
C. Invited the customer to the daily meetings
D. Helped the team redefine the MVP
Correct answer: B
Question 6
A project manager works in a hierarchical organization. The project team members are used to being told what to do, and the performance reviews include the percentage of completion of the allocated tasks. After a conversation with the sponsor, the project manager realizes that they need to reassign a couple of tasks to meet the next milestone. This change can be perceived as poor performance by the current assignees.
What should the project manager do?
A. Organize a team meeting and inform the team members that, as the person accountable for delivery, they decided to change the task allocation
B. Ask the more experienced team member privately to take the task and inform the other team members that work has been reassigned
C. Ask the less experienced team member privately to stop working on the task and inform another team member that the work has been reassigned
D. Organize a team meeting to inform team members about a change in direction and work with them to change the task allocation
Correct answer: D
Question 7
A project manager has just been hired to lead a project team in a hybrid environment. The team is working on a group of critical projects.
What should the project manager do to ensure the right environment and authority are in place to effectively deliver the projects?
A. Create a project steering committee aligned with existing organizational structures.
B. Develop a detailed project management plan to share with project resources.
C. Develop a detailed risk log and share it with all of the project stakeholders.
D. Appoint a self-organizing project team that is not influenced by organizational factors.
Correct answer: A
Question 8
A building management system (BMS) project is in its commissioning phase and handover to the operations team will commence soon. However, the project manager noted that both the project and operation teams are not able to properly operate the BMS. As a result, there is an increased risk of the project schedule being delayed.
What should the project manager have done to avoid this situation?
A. Brought both teams together in a joint meeting to resolve the issue
B. Made some adjustments to BMS to be more suitable for the teams
C. Allocated a dedicated handover team at early stages of the project
D. Allocated proper resources for training on BMS in the project plan
Correct answer: D
Question 9
A team working on a close deployment waits to receive critical information from the customer. The customer keeps postponing sending the information which is delaying the deployment.
What should the project manager have done to prevent the delay?
A. Obtained all critical information ahead of time
B. Involved the customer in the deployment process
C. Used the sample data already in place
D. Involved upper management in the process
Correct answer: B
Question 10
A project manager is assigned to a new project that will launch the digital version of a current product. Even though the product is well known, the vision for its digital version is not clear to the stakeholders.
What should the project manager do to increase value delivery?
A. Gather the team to create a comprehensive product roadmap but only commit to requirements for the next quarter
B. Create a visual task board with all of the relevant stakeholders to support backlog prioritization
C. Work with the team on the definition of a minimum viable product (MVP) and present it to the stakeholders
D. Use spikes to dig deeper into the technical challenges of the new product, thus reducing the technical risk
Correct answer: C
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