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Question 1
A project manager is managing an internal project that was poorly defined. Recently, the project manager received several change requests raised by the organization’s upper management.
What should the project manager do first?
A. Assess the time overrun, and start implementation to avoid additional delays
B. Motivate the team to avoid the frustration of working on a prolonged project
C. Request a provisional budget increase to avoid any budget overruns
D. Review the benefits of the proposed changes in relation to the business case
Correct answer: D
Question 2
A project’s customer is furious. When the customer arrived at the project site, they discovered that one of their requirements was not met.
What should the project manager do?
A. Discuss and agree with the customer to implement the missing requirement
B. Refer to the requirements traceability matrix and analyze the requirement
C. Consult the scope management plan with the customer to understand the gap
D. Analyze the benefits management plan and implement the needed change
Correct answer: B
Question 3
A project manager is evaluating a project and realizes that its earned value (EV) shows the cost spent is higher than the value delivered. The project manager then discovers that the team has been adding small features that are not part of the requirements.
What should the project manager do?
A. Request additional budget because additional features are being added
B. Ask the product owner to add the additional features to the requirements
C. Encourage the team to continue, as this will eventually help the customer
D. Ask the team to focus on and deliver only the agreed-upon features
Correct answer: D
Question 4
A new law was published about zoning permits for telecom towers. This may cause cost and schedule overruns for the new network rollout.
What should the project manager do?
A. Meet the sponsor to ask for additional time and budget increase
B. Minimize the scope to catch the cost and schedule baseline
C. Update the project plan because the law is an obligation for the project
D. Assess and prioritize the impact of the new law on the project plan
Correct answer: D
Question 5
A controller proposed a budget reduction for projects because the majority of implemented solutions resulted in little returns on investment (ROI) or operational improvements. The project manager objected and presented project assets showing all solutions having been demonstrated, accepted, and delivered within the relevant framework constraints. The project manager suggested that the issues may stem from the project evaluation and selection processes.
What was the project manager demonstrating?
A. Multiple stages of development that members may go through toward working formations
B. Cause-and-effect identification in root cause analysis toward achieving project value
C. Strategic negotiation techniques in determining budget priorities in future sessions
D. Risk management in addressing impediments, obstacles, and blockers to project success
Correct answer: B
Question 6
Eight highly qualified experts have been assembled to work for a 6-month period on a specific aspect of an organization’s product development process.
How should the project manager support this team to succeed?
A. Define roles and targets for all team members and regularly follow up with one-to-one meetings to review progress.
B. Hand over control of specific aspects of their roles as experts and let them agree on their own timelines and targets.
C. Work with the team members to define the overall objective and support them to engage around the goal.
D. Bring in a senior colleague who is also an expert to ensure the team is on track to achieve the goals and objectives.
Correct answer: C
Question 7
A project manager wants to assign a junior engineer to a new project. In past projects, the engineer showed initiative to take on complex tasks and solve problems in innovative ways without any need for encouragement. However, the engineer declines the project manager’s invitation to join the new project.
What is the most likely reason for the engineer’s refusal to work on the project?
A. The project manager did not follow the normal hiring process with the engineer’s functional manager
B. The engineer has “project burnout” from working long hours and solving difficult problems
C. The engineer did not feel welcome or enjoy working with the other project team members
D. The project manager did not sufficiently support and recognize the engineer’s professional growth
Correct answer: A
Question 8
During the execution of a project, a company decides that everybody will need to take vacation time before the end of the year. This may cause a change in the project time line.
How should the project manager address the situation?
A. Agree with functional management and team members on a vacation schedule that would minimally impact the project schedule
B. Submit a formal request to senior management asking them not to proceed with this decision based on the impact it will have on the project
C. Push out the project timeline according to the vacation plan in place based on the recent company policy
D. Discuss the vacation plan and include scheduling changes in the change log database
Correct answer: D
Question 9
A project manager identifies an issue between two team members that is affecting the development of one of the deliverables during the second iteration of a project.
How should the project manager address this issue to avoid any impact to the project?
A. Send a warning to both team members indicating that if the issue continues, both will be removed from the project
B. Escalate both team members to their respective functional managers and let them take the appropriate actions
C. Contact the functional managers to request substitutes for the conflicting team members
D. Schedule a meeting with both team members to understand the issue and facilitate a solution that satisfies both parties
Correct answer: D
Question 10
A project team is implementing a hosted system for a third party. Just before going live, the customer asks the project team to include additional functionality. The project team identified risks to the delivery date and informed the project manager that some of the requested functions are in conflict with the agreed scope.
What should the project manager do?
A. Discuss with the customer the risks identified and team’s concerns
B. Discuss with the team, estimate the effort, and raise a change request
C. Ask the customer to go live and add the new functionality in the backlog
D. Ask the team to deliver the functionality on the agreed go-live date
Correct answer: A
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