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Question 1
A project team is implementing an enterprise notification tool with a vendor. The project manager noticed that this vendor’s developer has been reporting the same status for several weeks in a row. A few days later, the vendor communicates that the deliverable will not be completed on time due to resource constraints within their company.
What should the project manager do next?
A. Update the risk register to reflect the delay, communicate the impact to the schedule, and escalate to management for assistance
B. Conduct a project review with the project sponsor to explain the delay and add a developer to work with the vendor
C. Add the delay to the issue log and work with the vendor for a resolution that will bring the schedule back on track
D. Review the contract with the vendor to go over the financial penalty that is applicable to this situation
Correct answer: C
Question 2
A project manager for a software development company faces a number of financial risks in their project. The project manager needs to frequently check the strength and efficiency of the risk management process.
What should the project manager use to accomplish this?
A. Brainstorming session
B. Stakeholder register
C. Assumption log
D. Audit meeting
Correct answer: D
Question 3
Atypically high-performing team member has started to demonstrate a performance drop as well as some aggressive behaviors toward other team members in meetings. The project manager has worked with this individual for many months on this project and has not seen this type of behavior before.
What should the project manager do?
A. Discuss the individual’s behavior with the other team members to determine if they have noticed and know what is going on
B. Attend more team meetings to observe the team more closely to determine the root cause
C. Discuss the project manager’s observations with the individual to determine why they are behaving this way
D. Discuss their performance with the team member’s functional manager as well as human resources (HR) and discuss next steps
Correct answer: C
Question 4
In a newly formed project team, one experienced team member is overwhelmed by the complexity of the tasks and is not happy with the project team.
What should the project manager do?
A. Explain that the tasks are unavoidable and ask the team member to find a solution to overcome the challenges
B. Set up team-building activities with the project team members to reduce tension
C. Ask the team member to enter this potential schedule delay in the risk register
D. Actively listen to the team member and identify ways to support their needs in completing the tasks
Correct answer: D
Question 5
A project is being delayed due to a large amount of rework caused by a quality problem that is impacting the critical path.
What should the project manager do?
A. Report the delay with rectifying actions to the project management office (PMO).
B. Rebaseline the project schedule to absorb the delay.
C. Notify the project steering committee about the cause of the delay.
D. Report the delay with rectifying actions to the change control board (CCB) for review.
Correct answer: D
Question 6
An experienced project manager is managing a multi-million dollar agile project. The project manager communicates the ground rules to the team, but after 12 iterations, the project manager starts noticing that some team members are not following the ground rules.
What should the project manager do first to ensure team adherence to the ground rules?
A. Ask the functional manager to replace team members not following the ground rules.
B. Schedule a meeting with the project team to reinforce the ground rules.
C. Notify the project sponsor about this behavior and ask the sponsor to take disciplinary action.
D. Contact human resources to request a written warning letter be sent to team members not following the ground rules.
Correct answer: B
Question 7
A project manager has been assigned a low-priority project that includes new team members with no previous formal project experience. The project team has requested deadline extensions for the first development increment twice already.
What should the project manager do to support the team?
A. Provide feedback to the team using project performance evaluations.
B. Include buffer time in the schedule to absorb future delays.
C. Escalate the impact on the schedule to the project sponsor.
D. Create a change request to extend the project’s duration and costs.
Correct answer: A
Question 8
A customer has provided excellent feedback on the project. However, a key project resource is leaving the company.
Which measure should mitigate the impact of this key resource’s departure?
A. Establish a proactive knowledge-sharing plan
B. Offer a new contract to the resource who is leaving
C. Develop a contingency budget to replace the key resource
D. Update the risk register and inform the customer
Correct answer: A
Question 9
A project manager is working on an enterprise resource planning (ERP) initiative that contains stakeholders spanning numerous business lines. The project manager begins to identify, evaluate, and categorize the stakeholder relationships to the program.
What is the purpose of this process?
A. Identify all stakeholders who can positively affect the project
B. Identify all stakeholders who can negatively affect the project.
C. Incorporate the needs of all stakeholders into the communications management plan
D. Incorporate only primary stakeholders into the communications management plan
Correct answer: C
Question 10
A company just started managing a project using an agile approach. Due to this change, the general manager is worried about the scope definition process for upcoming projects.
What should the project manager do to ensure the project scope is completely defined?
A. Meet with the general manager and convince them to return to using predictive approaches to avoid any risk
B. Ask the general manager to review every requirement to ensure all projects will deliver the requested products
C. Ask for a budget increase to implement a double-check process to ensure every business need is included in the requirements
D. Help sponsors and stakeholders craft the product vision, and bring the team and product owner together to clarify expectations
Correct answer: D
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